Question 1

Does it work with my WooCommerce theme?

Accepted Answer

Yes — DemandLoop works with most WooCommerce themes out of the box. The Notify Me widget adapts to your theme's styling automatically. If your theme is heavily customized, we'll help you get it perfect.

Question 2

Does it support variable products?

Accepted Answer

Yes. DemandLoop detects out-of-stock variations automatically and shows a Notify Me button for each unavailable option. Customers subscribe at the variation level so they only get alerted for the exact size, color, or option they want.

Question 3

Will it work with caching plugins?

Accepted Answer

Yes. DemandLoop loads stock status and the widget via a lightweight API call, so it works alongside WP Super Cache, W3 Total Cache, LiteSpeed Cache, and other popular caching plugins without any extra configuration.

Question 4

Can I use my own SMTP provider?

Accepted Answer

DemandLoop sends notifications through its own deliverability engine with SPF/DKIM authentication and bounce management. On paid plans you can set up a custom sending domain for maximum inbox placement.

Question 5

Can I customize the widget and email templates?

Accepted Answer

Absolutely. The Notify Me widget matches your theme automatically, and you can further customize colors, text, and layout. Email templates support your logo, brand colors, CTA text, and on paid plans multiple templates.

Question 6

What happens when I hit my plan limits?

Accepted Answer

Nothing breaks. New subscriptions and sends pause until the next billing cycle or until you upgrade. You'll see usage meters and forecasts in your dashboard so there are no surprises.

Question 7

How do I get support?

Accepted Answer

Email us at support@metigro.io. We also have an in-app help center with guides and troubleshooting articles. Most questions are answered within a few hours.

Download the WooCommerce plugin

3 steps to start recovering lost sales

Upload the plugin

Activate

Connect your store

System requirements

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